Automotive work order template

The vehicle section should contain the make, model, year, VIN, license plate number, mileage, and any relevant service history. Including these details ensures proper identification and helps track the vehicle’s maintenance history. For newer vehicles, noting the specific trim level or package can also be crucial for ordering correct parts.

Use the template to create transparent estimates by clearly separating parts, labor, and additional fees. Document the customer’s initial concerns word-for-word, then note your diagnostic findings separately. This approach helps customers understand the relationship between their concerns and the necessary repairs, building trust and reducing disputes about the scope of work.

Document both estimated and actual labor time for each repair task separately. Note the labor operation code if applicable to your shop’s system, and include brief explanations for any variance between estimated and actual time. This detailed approach helps justify labor charges to customers and provides valuable data for improving future estimates.

Include verification fields for test drives, fluid level checks, warning light status, and proper tool removal. Add a section for a second technician to verify critical repairs like brake work or steering components. These quality control measures reduce comeback repairs and demonstrate your commitment to safety and thoroughness.