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CQC inspection checklist – Care home

CQC inspection checklist – Care home

Conduct inspections efficiently using a comprehensive checklist for care homes. This template covers critical areas—from safeguarding to care delivery—so you can maintain high standards.

Use this template
or download pdf
CQC inspection checklist – Care home

Conduct inspections efficiently using a comprehensive checklist for care homes. This template covers critical areas—from safeguarding to care delivery—so you can maintain high standards.

Use this template
or download pdf

About the CQC inspection checklist – Care home

The CQC (Care Quality Commission) evaluates care homes across several key areas, such as safety, effectiveness, care, responsiveness, and leadership. A CQC inspection checklist for care homes helps you tackle these requirements and verify that you’ve covered key details. With this ready-to-use template, you and your team can conduct thorough inspections, highlight areas for improvement, and showcase your commitment to quality care.

Key elements of the CQC inspection checklist for care homes

Here’s how this template supports you in maintaining high standards while capturing essential information:

  1. Care environment assessment: Evaluate the physical state of your care home, including cleanliness, temperature, lighting, and outdoor spaces. This ensures your facility meets safety and comfort standards for residents and staff alike.
  2. Care delivery review: Focus on personalized care by addressing resident needs, preferences, and dignity. This section highlights how well your team delivers compassionate and effective care while supporting independence.
  3. Safeguarding protocols: Detail measures in place to protect residents from harm, such as staff training and confidentiality practices. Robust safeguarding procedures are crucial for ensuring resident well-being.
  4. Leadership and management overview: Examine the effectiveness of your management structure and processes. This helps you identify areas for improvement in leadership engagement and staff support.
  5. Quality assurance and risk management: Document your efforts to monitor, assess, and enhance care quality while mitigating risks. This section strengthens compliance with CQC standards.

Best practices for using the CQC inspection checklist for care homes

With these best practices, you can simplify inspections using the checklist and improve operations across your facility.

First, customize the checklist to your care home’s unique needs. Every care home has its own challenges and priorities. Adapt the template by adding or modifying sections to reflect specific areas of concern, such as specialized care services or unique facility layouts.

You can then conduct mock inspections to identify gaps. Simulating a CQC inspection is an excellent way to uncover blind spots before an official visit. Use the checklist during these mock inspections to replicate real scenarios.

Afterwards, prioritize addressing issues identified during inspections. The checklist’s value lies in its ability to highlight weaknesses. After completing an inspection, create an action plan to resolve any gaps immediately. Assign tasks to team members with clear deadlines, and follow up regularly to ensure progress.

Download Lumiform’s CQC mock inspection template today

Make your inspections smooth and organized with this customizable template for care homes. It guides you through assessing important areas like care delivery, safeguarding, and quality assurance. With clear sections and actionable prompts, you’ll save time while covering details that matter most to residents and regulators alike.

Related categories

  • Risk management and compliance templates
  • Health care templates
  • Quality assurance templates
Preview of the template
Page 1
Care Environment
Is the care home building well-maintained and in good repair?
Are all areas of the care home clean and free from clutter?
Are furnishings, fixtures and fittings in good condition?
Is the temperature of the care home comfortable for residents?
Is the lighting appropriate and well-maintained?
Are there sufficient communal areas for residents to socialize?
Are outdoor spaces well-maintained and accessible for residents?
Care Delivery
Are care plans in place and regularly reviewed for each resident?
Are residents' needs assessed and care delivered accordingly?
Do care staff have the necessary skills and training to meet residents' needs?
Are residents treated with dignity, respect and compassion?
Are residents' preferences and choices respected and supported?
Are residents encouraged to maintain their independence?
Are residents' nutritional needs met, including special dietary requirements?
Safeguarding
Are there robust safeguarding policies and procedures in place?
Are all staff trained in recognizing and responding to safeguarding concerns?
Are any restrictions on residents' freedom of movement justified and proportionate?
Are residents' personal records kept confidential and secure?
Are there effective systems in place to prevent and respond to abuse?
Leadership and Management
Is there a clear and effective management structure in place?
Do managers and leaders have the necessary skills and experience?
Are there effective quality assurance and improvement processes?
Do managers actively engage with residents, families and staff?
Are there effective systems in place to manage risks and issues?
Do staff feel supported, valued and able to raise concerns?

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

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Frequently asked questions

How can care homes prepare for unannounced CQC visits?

This requires making compliance part of daily routines. Review policies regularly, conduct periodic internal audits, and maintain thorough, up-to-date records. Train staff to respond confidently to inspector questions, focusing on demonstrating their understanding of residents’ needs. Conduct mock inspections as well to pinpoint potential gaps.

What documentation is essential for a CQC inspection?

Key documents include resident care plans, risk assessments, incident logs, and safeguarding records. You’ll also need evidence of staff training, quality assurance reports, and feedback from residents and families. Keep these documents organized and accessible so inspectors can easily review your processes.

How does a care home demonstrate continuous improvement to CQC inspectors?

A care home can show continuous improvement through regular updates to care plans, addressing inspection feedback, and implementing quality improvement initiatives. Use data from audits and resident feedback to highlight measurable progress. Show inspectors how new policies or staff training have enhanced care quality.


This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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