Lumiform Mobile audits & inspections
Get App Get App

Meet established standards with a quality assurance inspection report template

Use this quality assurance checklist to assess all processes of a repair order. This will help you identify any problems with the process and make necessary improvements. Quality assurance inspection report templates can help ensure that your business meets all applicable regulatory requirements and maintains high standards for product quality and customer satisfaction.

Downloaded 328 times
Signed Customer/insurance authorization obtained
Estimate of Record/supplements in PDF file
PDF/Scanned proper documents
Tow Bill posted
Required Photos in CMS
VIR filled in correctly
Upsell on UPD
Autowatch completed (at least one image each business day while vehicle has been on site)
Proof of communication (documented in UCMS, who spoken to, what about, any questions & next call)
Manufactures repair data (supporting data refers to estimate)
Liquid Mask & other protective covers applied ( Liquid mask applied on all none repair panels & convertible roofs covered)
Initial documentation in vehicle ( windshield tag, VIR form, ID sheet, QC sheet)
Work order in vehicle ( up to date work order in vehicle reflecting work being pro-formed )
Repair admin details on vehicle ( details note on glass In & out date, RO#, Insurance company, DE, area of damage & special instructions )
Repairs are "mapped out"/UPD noted
100% Teardown completed/bagged parts ( all parts are completely tore-down, small items are placed in bags )
QC sign off completed
Body / Frame
Body / Frame Repairs
Work performed matches appraisal
Welds (any missing, not ground down, poor quality)
Rocker flanges repaired ( both outer & inner sides)
Seam sealers & foams applied (correct seam sealer & foams applied in all areas to a consistent OEM standard)
Corrosion protection/undercoating applied (all corrosion protection applied inside of panels & cavities, under coating applied under side of replaced & repaired panels)
Body lines & gaps ( all repaired & replacement panels align & body lines are to OEM standards)
Filler work (smooth to the correct grit, straight & no pin holes)
Bolt on panels (no holes elongated)
External parts properly stored on carts (all parts on part carts & organized)
Internal parts properly stored on carts ( all internal trim stored on parts carts & protected)
Frame specs in CMS (image of frame spec before & final in CMS files)
Wheel Alignment (wheel alignment specs scanned into CMS)
QC Sheet signed off (QC sheet correct sign off on body\frame departments)
Body Tech
Frame tech
Worked performed matches appraisal (work completed matches the work order in the vehicle)
Chip guard applied (chip guard applied to match OEM standards)
Jamb & underside painted (All jambs & underside painted panels matches OEM standards)
Color matches & spray out card (all painted panel matches existing paint finishes & spray out card completed or in painters library)
Blends are invisible ( all blends are consistent to OEM paint finishes)
No imperfection in paint work ( no dirt, no fish eyes, no runs & texture matches OEM finishes)
No tape lines or overspray ( no tape lines on any panel edges or joints & no overspray on vehicle )
Buffing, polishing & cleaned ( all panels are buffed, polished & cleaned before assembly )
QC sheet sign off completed ( QC sheet sign of correctly )
Exterior washed & detailed correctly ( complete exterior of the vehicle washed & detailed )
Windows cleaned ( all glass cleaned inside & outside. No overspray )
Strips & decals installed ( all body stripe, decals & labels installed to original or OEM standards )
Tires pressures checked & tire dressing applied ( all tire pressures check against recommend posted pressures in door jams & not on tire. Dressing applied to a consistent level )
Fluid levels checked ( engine oil & transmission oil levels checked & noted on QC sheet if low. Radiator & solvent levels all topped off at recommend levels )
Battery charged & cables tight
Door, hood & trunk jambs clean ( all jambs clean & free off overspray )
All light working ( all external & internal lights working )
Touch up paint in vehicle ( touch paint in approved bottle & in safe area in vehicle )
All old parts removed from vehicle ( all old parts removed from vehicle unless customer requested to safe old parts, then placed in bag in the trunk of the vehicle )
Stereo system & gps set ( all audio system & GPS working to OEM standards )
Convenience systems working correctly ( all drive aids working to OEM standards )
QC sheet signed off ( QC sheet signed off correctly and noted any problems )
Final billing process completed
DRP requirements followed
Comments & Final Sign off
Total & comments
Return to save audit screen and enter the percentage score by using the slider
Comments on the completed Quality Assurance Inspection
Damage Evaluator
GM signature
Inspectors signature
Share this template:

This post is also available in: Deutsch

Identify and fix issues before they frustrate customers with a quality assurance checklist

Quality assurance checklists and audits are an important part of ensuring the quality of a product or service. They help identify problem areas and improve standards in regular inspections.

If you’re in the business of repairing products, then it’s important to have a quality assurance checklist audit in place. A quality assurance checklist evaluates and improves a company’s procedures to ensure that desired results are achieved. It focuses on improving processes and methods for product development in industries, such as manufacturing, information and technology, call centres, food, transportation and logistics, pharmaceuticals etc.

Using this quality assurance inspection report template can help you check all processes involved in a single repair order. This will help you identify any areas where improvements need to be made so that your customers receive high-quality repairs every time. By using this template as a model for your own audits, you’ll find that quality assurance becomes significantly easier – no matter what industry you work within!

Please note that this checklist template is a hypothetical appuses-hero example and provides only standard information. The template does not aim to replace, among other things, workplace, health and safety advice, medical advice, diagnosis or treatment, or any other applicable law. You should seek your professional advice to determine whether the use of such a checklist is appropriate in your workplace or jurisdiction.
This site is registered on as a development site. Switch to a production site key to remove this banner.