Templates
Root cause corrective action template

Root cause corrective action template

Identify problem sources one by one and implement lasting solutions with clear accountability and measurable results.

Use this template with Lumiform

  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
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Learn more
or Download template as PDF
Root cause corrective action template

Identify problem sources one by one and implement lasting solutions with clear accountability and measurable results.

Use this template with Lumiform

  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

The root cause corrective action (RCCA) template is a specialized tool that helps organizations address problems at their source. By guiding you through problem documentation, evidence-based root cause identification, and corrective measures with clear ownership, the template ensures comprehensive problem-solving. This is especially valuable when dealing with problems like regulatory non-compliance or recurring customer complaints that threaten your reputation.

The 80/20 Pareto principle often applies—about 80% of recurring issues come from 20% of root causes, making this targeted approach highly efficient. With this template, you can be proactive with prevention and save time and resources.

Related categories

Preview of the template
Entity
Problem Description
Describe the problem in detail
When did the problem occur?
Where did the problem occur?
Who was affected by the problem?
What is the impact of the problem?
Root Cause Analysis
Identify the root causes of the problem
What evidence supports the root causes?
How did the root causes lead to the problem?
Corrective Actions
What corrective actions will be taken?
Who is responsible for each corrective action?
When will each corrective action be completed?
How will the effectiveness of the corrective actions be measured?

Frequently asked questions

How do I measure the effectiveness of my corrective actions?

Define specific, measurable criteria that indicate successful resolution. This might include reduced defect rates, fewer customer complaints, or improved process metrics. Set a reasonable timeframe for evaluation and compare before/after data. The measurement should directly relate to the problem you’re solving and confirm the root cause was truly addressed.

What if I identify multiple root causes for my problem?

This is common in complex situations. Document all identified root causes in the template, prioritizing them based on their contribution to the problem. For each root cause, develop specific corrective actions. This way, you’re not missing critical factors that could allow the problem to recur even after addressing the most obvious cause.

How can I ensure accountability for implementing the corrective actions?

The template specifically asks who is responsible for each action and when it will be completed. Name specific individuals rather than departments, ensure they have authority to implement the changes, and establish regular check-ins to monitor progress. Clear ownership prevents actions from getting missed during busy periods.

When should I use this root cause corrective action template versus a simpler approach?

Use this template for significant or recurring issues that warrant formal investigation and documentation. For minor, one-time problems with obvious causes, a simpler approach may suffice. The structured nature of this template is particularly valuable for regulatory compliance, safety incidents, customer-impacting issues, or problems with substantial financial impact.

This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.