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Non-conformance register template

Non-conformance register template

Track and resolve quality issues with this template. Use it to capture details, manage corrective actions, and improve workflows.

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  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
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Non-conformance register template

Track and resolve quality issues with this template. Use it to capture details, manage corrective actions, and improve workflows.

Use this template with Lumiform

  • Customize this template or build your own
  • Fill out templates via mobile app
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

This non-conformance register template gives you an organized system for recording, tracking, and resolving quality deviations in your organization. It captures essential information from initial identification through root cause analysis to verification and closure.

As stated by the American Society for Quality, organizations can spend as much as 15-20% of sales revenue on poor quality costs. This template helps you identify patterns in recurring issues and implement effective corrective actions, significantly reducing these hidden costs. For example, if a team uses this register to document recurring defects, they can quickly identify specific quality problems and make improvements, preventing costly production delays.

Related categories

  • Quality management templates
  • Risk management and compliance templates
  • General templates
  • Manufacturing templates
  • Quality assurance templates

Created by

Author Name Ima Ocon
Preview of the template
Page 1
Non-Conformance Details
Non-Conformance ID
Date Identified
Identified By
Responsible Department
Nonconformity Description
Containment Action
Immediate Containment Action
Containment Action Completed
Containment Action Completion Date
Root Cause Analysis
Root Cause Identified
Root Cause Analysis Completed
Root Cause Analysis Completion Date
Corrective Action
Corrective Action Taken
Corrective Action Completed
Corrective Action Completion Date
Effectiveness Review Completed
Effectiveness Review Completion Date
Verification & Closure
Verified By
Verification Date
Non-Conformance Closed
Closure Date

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

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Frequently asked questions

When should I close a non-conformance in the register?

Only close a non-conformance after completing all required actions and verifying their effectiveness. This means the immediate containment action, root cause analysis, and corrective action must all be completed. Additionally, you should conduct an effectiveness review to confirm the corrective action actually prevents recurrence. Have someone independent from the implementation verify and approve the closure.

How can I use the data from my non-conformance register for continuous improvement?

Review your register regularly to identify trends in recurring issues, departments with high non-conformance rates, or common root causes. Use this data to prioritize improvement projects, allocate resources to problem areas, and measure the effectiveness of your quality management system. Share insights with leadership to drive organizational learning and prevent similar issues across different departments.

How can I encourage my team to report non-conformances?

Create a positive culture around non-conformance reporting by emphasizing improvement rather than blame. Recognize and thank employees who identify issues, share success stories of how reported non-conformances led to meaningful improvements, and ensure management visibly supports the process. Make the register accessible to all relevant team members and provide training on proper documentation.

Author
Ima Ocon
Ima is a writer and editor who specializes in technology, with experience crafting content for companies like Canva and FluentU. She's passionate about startups, remote work, and language learning, as well as the applications of AI in marketing. Currently, she is based in Asia, and she previously studied in Taiwan and Singapore.
This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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