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Restaurant checklist

Restaurant checklist

Use this restaurant evaluation tool to maintain consistent standards and enhance customer satisfaction.

Use this template
or download pdf
Restaurant checklist

Use this restaurant evaluation tool to maintain consistent standards and enhance customer satisfaction.

Use this template
or download pdf

This restaurant checklist template supports you in maintaining consistent quality across all areas of your establishment. From external appearance to back-of-house operations, this customizable tool ensures that your inspections are clear and thorough.

The US National Restaurant Association found that 64% of full-service restaurant customers say their dining experience is more important than the price of their meal. The checklist helps you deliver that exceptional experience since you can systematically evaluating everything from staff presentation to food quality. When a customer complains about inconsistent service quality, use this template to identify gaps in your standards and implement immediate improvements.

Related categories

  • Health and safety management templates
  • Operational excellence templates
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  • Hospitality templates
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  • Quality assurance templates
  • Templates for business processes
Preview of the template
Audit
EXTERNAL
Is the pavement and shop front clean
Are the awnings out and clean
Is the lighting on
Outside furniture well presented and clean
Windows clean
Menu box correct and well kept
Bay trees and flowers well presented and watered
If appropriate windows and doors open
INTERNAL
Shop display full and well presented
Tables clean and setup correctly
Hot desk clean and well presented
Lightbulbs all working
Fluid's cleaning standards met
Clean banquet seating and chairs
Fixtures, fittings and paintwork kept up to date
DINING EXPERIENCE
Lighting and music at correct levels
Restaurant temperature correct
Menus correct, clean and in good condition
Staff wearing correct uniforms and on the ball
SERVICE
FOH staff on duty
Order taken in good time
Sides offered
Menu knowledge (3 questions)
Correct Mise en Place
Check back completed
Good table engagement
FOOD
Food tasted
Time from order to delivery
Dishes well presented and to spec
BAR
Bar staff on duty
Well presented and clean displays
Clean; bar top, floor, fridges, coffee machine
Behind fridges clean
Date labels in use and in date
KITCHEN
Head chef on duty
Cleanliness
Date labels in use and in date
Stock rotation and storage correct
Cook line clean
Extraction clean
Chefs in correct uniform
Records correct
Food safety (3 questions)
BACK OF HOUSE
Toilets clean and well stocked
All corridors clean and clear
Store rooms clean and tidy
Office and store rooms locked
Staff room clean and tidy
Bin room clean
This template was downloaded 644 times

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Related resources

Access a complete set of resources aimed at maximizing safety, quality, and operational excellence, including detailed guides, related templates, and real-world use cases.

Topic guides

Read in-depth guides covering key topics related to this article.

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Template collections

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Use cases

Check out how the Lumiform software can be utilized for related use cases.

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Other resources

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3 benefits of HACCP softwareHow to measure operational excellenceUsing technology to improve hospitality managementModernize your restaurant technology with digitalization

Frequently asked questions

How can this restaurant checklist help improve your customer ratings?

The checklist helps you identify and address issues before they impact customer experiences by systematically evaluating touchpoints that influence satisfaction. Through regularly monitoring service timing, food presentation, cleanliness, and staff engagement, you can make targeted improvements that directly address common customer complaints. The structured format also improves accountability among staff so they can maintain consistent quality across all shifts.

Can you customize this restaurant checklist for your specific needs?

Yes, you can easily adapt this checklist to reflect your restaurant’s specific requirements, brand standards, or unique features. Consider adding sections for specialty equipment, seasonal offerings, or brand-specific standards. You might also adjust scoring methods or evaluation criteria to align with your priorities. The digital format makes customization simple while maintaining the structure of the original template.

What’s a good way to introduce this restaurant checklist to your team?

Introduce the checklist during a staff meeting, explaining its purpose as a tool for maintaining quality. Walk through each section with the relevant team members, clarifying expectations and answering questions. Emphasize how it benefits everyone by creating consistent standards and identifying areas where your team needs additional support or resources.


This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.
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