Templates
IT quality management plan template

IT quality management plan template

Define IT quality standards, roles, and metrics to reduce technical debt and ensure consistent project delivery.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF
IT quality management plan template

Define IT quality standards, roles, and metrics to reduce technical debt and ensure consistent project delivery.

Use this template with Lumiform

The Lumiform application helps frontline teams uphold internal standards effortlessly.
  • Customize this template or build your own
  • Fill out templates via mobile app
  • Assign and track corrective actions
  • Get reports and analyse your data
Prices start from ░░░ per month
Book a demo
Learn more
or Download template as PDF

This IT quality management plan template is specifically for establishing clear standards and procedures for your technology projects. Whether you’re managing software development, system implementations, or IT service delivery, this template provides the structure needed to define quality objectives, control procedures, and measurement metrics.

Developers spend over 20 hours weekly handling maintenance issues and cleaning up “bad code,” according to Stripe’s research–and many of them agree this is far too much time. Our template helps mitigate these costs by establishing clear quality standards upfront and defining team responsibilities. You’ll also be able to set risk management strategies that prevent quality issues before they impact your project timeline or budget.

Related categories

Preview of the template
Page 1
Project Overview
Project Name
Project Description
Project Objectives
Quality Assurance
Quality Assurance Approach
Quality Standards and Regulations
Quality Control Procedures
Roles and Responsibilities
Quality Manager
Quality Assurance Team
Developers
Testers
Quality Metrics and Reporting
Key Performance Indicators (KPIs)
Reporting Frequency
Reporting Format
Risk Management
Risk Identification
Risk Assessment
Risk Mitigation Strategies
Continuous Improvement
Feedback Channels
Lessons Learned
Improvement Initiatives
Approvals
Quality Manager Signature
Project Manager Signature
Stakeholder Signature

Frequently asked questions

How can you customize this IT quality management plan template for Agile projects?

You can adapt it by incorporating sprint-based quality metrics, integrating quality gates at each iteration, and adjusting reporting frequency to match sprint cadences. Add sections for peer code reviews and automated testing coverage to align with Agile methodologies while maintaining the core quality management structure.

What quality metrics should you include in your IT quality management plan?

Focus on metrics that directly impact user satisfaction and system reliability: defect density, test coverage percentage, mean time between failures, system availability rates, and response time performance. Choose 3-5 key metrics that align with your project objectives and provide actionable insights for your team.

What are the most common challenges when implementing an IT quality management plan?

The biggest hurdles include resistance to additional documentation, perceived conflicts with delivery speed, and inconsistent quality standards across teams. There might also be difficulty measuring intangible quality aspects. Address these by demonstrating how quality processes actually speed up delivery by reducing rework and technical debt.

How can you measure the effectiveness of your IT quality management plan?

Track trends in defect rates, customer satisfaction scores, and rework hours before and after implementation. Calculate the return on investment by comparing quality management costs against savings from reduced defects, faster deployments, and improved system reliability over at least two project cycles.

This template, developed by Lumiform employees, serves as a starting point for businesses using the Lumiform platform and is intended as a hypothetical example only. It does not replace professional advice. Companies should consult qualified professionals to assess the suitability and legality of using this template in their specific workplace or jurisdiction. Lumiform is not liable for any errors or omissions in this template or for any actions taken based on its content.