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In their daily work, community services employees are concerned with providing and giving people support in difficult situations. This is a complex range of tasks with a broad scope of action that has to be mastered. In addition to direct contact with those affected and their relatives, numerous administrative tasks have to be dealt with. This is where templates for community services come in.
Checklists and forms designed as templates facilitate data collection for employees of all community services. It does not matter what type of community service is involved. In outpatient nursing, outpatient care for the elderly and family care, templates support employees' tasks and the organization of social services in equal measure.
Community services can successfully use templates in almost all areas. Just a few examples:
Community services can also use templates for areas that are not part of their core tasks. These include vehicle inspections, first aid kit checklists, fire drills and project planning.
For most employees in community services, working with people is their profession. But here, too, there is a lot of administrative work to be done. If this is done efficiently, quickly and adequately, it has a positive effect on both sides of the work. For example, a quickly completed application is followed by a quick approval and in the end, a satisfied person seeking help.
Templates support employees in community services, especially in structuring and more efficiently completing their administrative tasks. They benefit from the following advantages of a template:
Employees and young professionals also benefit from templates for social services, as they provide first-class support for getting started. On the other hand, experienced employees use templates primarily as a reminder and to be able to absorb information in a structured way. Templates make it unnecessary to think about a new framework for data collection continually.
A template is similar to a "framework" that defines a checklist or other form's content and design. When you use a template in social services, you make sure you get the information you need to do your job.
Depending on the use case, templates can differ in their structure, content and design. In the beginning, most people find it challenging to create a template. What may seem difficult at first glance becomes almost child's play with every newly created template. Often there is simply a lack of practice and the right approach.
The following five tips will enable every employee to create a template for their social service work in no time at all:
1. Narrow down the topic
The subject and content, as well as the application and objective of the template, should be exact in advance. All information that is to be included in the template can be written down in keywords and its structure roughly sketched.
2. Keep it simple
A template has to request many data, but that need not stop it from being simple. The information and questions should be easy to understand and limited to the essential data.
3. Select sections
Related information and questions can be categorized into sections. This makes the template appear tidier and more structured.
4. Use multiple choice answers
Many people find it easier to fill out templates with given answers. Therefore, multiple-choice answers should be preferred to empty answer fields.
5. Do a test run
When the template is finished, it is worth doing a test run. In this way, errors can be corrected, and information can be made more concrete.
Creating templates is made even more comfortable with digital solutions such as desktop software. This saves employees and social services additional time. Updates can also be implemented more efficiently. All employees also have immediate access to the latest version. Templates can also be filled out using a digital solution such as an app. This saves unnecessary paper chaos, makes it easier to access the required template and exchange it within the team.
Social service templates can be used for a wide range of use cases: for data collection of people seeking help as well as for feedback interviews with employees, evaluation of trainees, safety checks in companies or performance accounting, to name just a few examples.
When social services institutions use digital solutions for their templates and documentation management, they make it easier to create the documentation required in many cases. All documents are stored centrally and can be accessed from anywhere at any time. As a rule, a cloud solution is provided for this purpose.
Templates enable social services to perform their administrative tasks faster, more efficiently and more reliably. This leaves more time for working with people.